As small business owners, we all need to know some Latin.
Filed in customer service on Jan.20, 2010
My own teenage kids have an entitlement mentality. I don’t know where it comes from. The saying “Quid Pro Quo” comes to mind. It means “something for something.” Unfortunately my kids seem to expect to get something for nothing.
This is not good practice in life or in business. When it comes to running a small [...]


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