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  • Posts Tagged ‘customer service’

    Lessons I learned from the Coffee Queen

    Sometimes I find myself being so busy that I forget to slow down and see what’s going on around me. I read a local news article that proved to me business lessons are all around. I just have to slow down and observe.
    Also in this Issue
    The other day I was shocked… $39 billion dollars. YES, [...]

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    As small business owners, we all need to know some Latin.

    My own teenage kids have an entitlement mentality.  I don’t know where it comes from.  The saying “Quid Pro Quo” comes to mind.  It means “something for something.”  Unfortunately my kids seem to expect to get something for nothing.
    This is not good practice in life or in business.  When it comes to running a small [...]

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